Resident Assistant Position Overview

• GPA Requirement - At least a 2.50 current and cumulative GPA for undergraduate students and a 3.00 current and cumulative GPA for graduate students at the time of application and throughout the employment period.
• Not on sanction by the Office of Student Conduct and able to pass a background check.
• 18 years or older by July 1 for fall employment or by Jan. 1 for spring employment; registered student at Kent State University.
• Abide by the hourly work week limit of 28 hours maximum per week in all on-campus jobs combined. For international students, this number is 20 hours per week when classes are in-session, and 28 hours per week during summer and winter break periods.
• Abide by all policies and procedures outlined by University Housing, the Division of Student Life, and Kent State University as well as all federal, state and local laws.
• Earned at least 30 credit hours.
• Complete or be in the process of completing the P.E.E.R. Success Academy.
• Must be able to reside on the assigned residence hall floor for the entire academic year.
• Minimum on-campus residency of one academic semester at Kent State University, which may include the current semester. Alternatively, minimum on-campus residency of one semester or quarter at another college or university.
• This position has the duration of a full academic year (Fall and Spring semesters). Accordingly, those who will graduate mid-year, study abroad, or engage in another opportunity that prevents them from fulfilling a full year of employment must inform University Housing before accepting the position.

• Trainings/Meetings - Attend and complete all required training as determined by supervisors and University Housing. Attend all scheduled meetings as determined by supervisors, including (but not limited to) team meetings, 1-1s, in-services, community service events, floor meetings.
• Communication - Adhere to communication deadlines and expectations set forth by your direct supervisor or other professional staff members, including answering emails, text messages, and phone calls in a timely manner.
• Work Flexibility - Ability to work a flexible schedule, including non-traditional work hours, and practice good time management skills.
• Workstation - Maintain a clean, organized, and safe workstation and environment for students, guests, employees, and all others.
• Customer Service - Must demonstrate excellent customer service skills to students, guests, employees, and all others. Promote positive public relations for Kent State University and University Housing.
• Collaboration - Work collaboratively with others to achieve the Division of Student Life, Kent State University, and the department's mission and values.
• Experience handling sensitive and/or confidential information and follow FERPA and University guidelines.
• Foster a community that promotes a sense of belonging, academic success, and support.
• Maintain visibility and accessibility in your community.
• Adhere to the dress code of the department/office.
• Assist with other departmental tasks as needed.
• Physicality - Light work exerting up to 30 pounds of force occasionally.

NACE COMPETENCIES FOR A CAREER-READY WORKFORCE: The National Association of Colleges and Employers developed a definition for career readiness and identified eight key components to prepare college students for a successful transition into the workplace. These are some more examples of how this position will allow you to grow in each of these competencies. Some examples are "Professionalism" and "Critical Thinking." This position's job responsibilities will allow you to grow in each of these competencies. Please see below.

Job Responsibilities	Career & Self-Development	Communication	Critical Thinking	Equity & Inclusion	Leadership	Professionalism	Teamwork	Technology
Job Responsibility 1: Assist students in maintaining a community environment that is conducive to study.	N/A		N/A			N/A	N/A	N/A
Job Responsibility 2: Assist supervisor, as needed, in the administrative operations for academic year functions and complete all assignments thoroughly, accurately, and in a timely manner.			N/A	N/A	N/A
Job Responsibility 3: Assist in management of emergency response, fire alarms, and other issues in the halls.	N/A	N/A		N/A	N/A	N/A	N/A	N/A
Job Responsibility 4: Communicate resident and community concerns to supervisor for follow up.	N/A		N/A	N/A	N/A		N/A
Job Responsibility 5: Become familiar with the residents in the assigned community.	N/A	N/A	N/A		N/A	N/A	N/A	N/A
Job Responsibility 6: Create bulletin boards to create a sense of community and provide consistent educational, cultural, and social active and passive programs for residents.	N/A	N/A	N/A				N/A
Job Responsibility 7: Understand and enact incident response protocol when appropriate.	N/A		N/A	N/A	N/A		N/A
Job Responsibility 8: Assess the social, academic, and facilities needs of the community.	N/A			N/A	N/A	N/A	N/A	N/A
Job Responsibility 9: Distribute University resources and appropriately use referrals.	N/A		N/A	N/A	N/A	N/A	N/A	N/A
Job Responsibility 10: Identify and respond appropriately to behaviors that infringe on human dignity.	N/A		N/A		N/A		N/A
Job Responsibility 11: Use restorative justice practices to mediate conflict situations when needed (i.e., roommate conflicts, noise disruptions, floor disputes, etc.). Notify the supervisor immediately of any escalated conflict among residents.	N/A		N/A		N/A		N/A	N/A
Job Responsibility 12: Be familiar with and utilize electronic and web-based systems (i.e. Advocate, Room Condition Reports, Duty Reports, StarRez).	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Job Responsibility 13: Serves in a regular duty rotation as required. Duty includes but is not limited to holding the duty phone, participating in on duty rotation, assigned building rounds, lockouts, roommate conflict mediation, responding to emergency medical and maintenance issues, assisting professional on duty staff, being aware of and reporting safety and security issues, and other assigned duties.	N/A			N/A	N/A
Job Responsibility 14: Assist with the opening and closing of the halls each semester and all break periods as directed by the supervisor and department.	N/A		N/A	N/A	N/A	N/A	N/A	N/A
Job Responsibility 15: Crisis Response - understand and follow the procedures provided in the student staff manual and training.	N/A	N/A		N/A	N/A	N/A	N/A	N/A

Disclaimer: The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required for this position.